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* Required
 * Product Category:
 * Product Model:
 *system ifno*
   Serial Number:
To seed up the operation procedure, please fill in with serial number.
 * Firmware:

*Use "11. Setup \ System Info" check current firmward.*
 * Reader Model:
*Use "11. Setup \ Device Info"*
 * Writer Model:
*Use "11. Setup \ Device Info"*
 * Target Media Type:
CD DVD+R/RW DVD-R/RW DL+R
DL-R BD-R BD-R DL BD-RE
BD-RE DL      
   Media Code:
 * Source Disc Type:
DATA Audio VCD DVD
 * Problem Description:
   Other Device:
 * Name:
 * E-mail:
   Location:
   Contact Phone:
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